When I walk in I’m always greeted right away and I’ve always noted how clean it is in there. I’ve always wondered how they manage that, dust is a forever battle in my house. Never have waited long, if at all! Love that everyone is friendly, even when I was up all night before my appointment and explained my tiredness, they understood and adjusted! Picking out glasses is a breeze, they know what looks good and not afraid to give honest gentle thoughts on what doesn’t. I always go alone so this help and honesty is highly appreciated by me! Been going for years and you won’t find any better!